Website Terms and Conditions
Effective Date: [4/1/25]
Website: www.traxplus.com
Owner: TraxPlus LLC.
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1. Introduction
Welcome to www.traxplus.com (“Website”), operated by TraxPlus (“we,” “us,” or “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”) and our [Privacy Policy]. If you do not agree with these Terms, please do not use the Website.
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2. Use of the Website
You agree to use the Website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this Website by any third party. Prohibited behavior includes, but is not limited to:
• Uploading or transmitting malicious software;
• Attempting to gain unauthorized access to the Website, its servers, or connected databases;
• Using the Website to distribute spam or misleading information.
We reserve the right to suspend or terminate your access to the Website if you violate these Terms.
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3. Intellectual Property
All content on this Website, including text, images, logos, video, graphics, design, layout, and code, is the property of TraxPlus or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, republish, download, post, broadcast, transmit, or otherwise use any content from the Website without our prior written consent.
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4. User-Generated Content
If you submit any content (including inquiries, reviews, or uploaded files) to this Website, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, and distribute such content for business purposes. You are solely responsible for your content and agree not to submit anything unlawful, defamatory, or infringing on third-party rights.
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5. Disclaimer of Warranties
This Website is provided “as is” and “as available.” We make no warranties, express or implied, regarding the Website, including its functionality, accuracy, or availability. We do not warrant that access will be uninterrupted or error-free, or that the Website or its server is free from viruses or other harmful components.
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6. Limitation of Liability
To the fullest extent permitted by law, TraxPlus shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your access to, use of, or inability to use the Website or any products or services purchased through it. This includes, without limitation, loss of data, equipment damage, or loss of business opportunity.
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7. Product Information and Dealer Disclaimer
While we make every effort to ensure the accuracy of product listings, specifications, pricing, and availability, we reserve the right to correct any errors or inaccuracies at any time without notice. Equipment specifications and availability may vary and are subject to change without obligation. All purchases and transactions are subject to our separate sales and service agreements, which take precedence over these Website Terms.
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8. Third-Party Links
This Website may include links to external websites operated by third parties. These links are provided for your convenience only. TraxPlus does not endorse and is not responsible for the content, accuracy, or availability of third-party websites, nor their privacy or security policies.
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9. Privacy Policy
Your use of this Website is also governed by our [Privacy Policy], which outlines how we collect, use, and safeguard your information. Please review it to understand our practices.
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10. Modifications to Terms
We reserve the right to revise these Terms at any time without prior notice. Continued use of the Website after such changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically for updates.
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11. Governing Law
These Terms and any disputes arising out of or related to the use of this Website shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Mississippi for the resolution of any legal matter arising under these Terms.
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12. Contact Information
For questions or concerns about these Terms, please contact:
TraxPlus
PO BOX 160
Hickory, MS 39332
Phone: [601-627-7010]
TraxPlus Parts Return Policy
Eligible Returns – No Penalty (within 10 business days of delivery):
Customers may return parts in their original packaging, unopened, uninstalled, and free from damage within 10 business days of delivery without penalty. The customer is responsible for shipping the item to their preferred TraxPlus location. All approved returns will be issued as in-store credit after the item has been delivered and inspected.
Additionally, the following parts may be returned within 10 business days at no penalty:
1. Defective or damaged parts.
2. Incorrect merchandise (resulting from online orders, phone orders, or direct shipments from a TraxPlus vendor or OEM).
3. Parts delivered beyond the promised delivery window.
Returns After 10 Business Days:
Returns made after 10 business days but within 30 business days may be accepted if the item is still in its original packaging, unopened, uninstalled, and free of damage. These returns are subject to a 35% restocking fee, which includes state sales tax.
• TraxPlus parts staff will determine whether the item should be:
o Returned to the OEM with applicable restocking fees,
o Held for inclusion in the OEM’s annual return cycle.
Returns Not Accepted (after 30 business days):
No returns will be accepted after 30 business days from the delivery date.
Warranty Returns:
All warranty-related returns must be pre-approved by the CE Parts team. Returns must be requested within the applicable warranty timeframe based on the part’s condition.
Non-Returnable Items:
The following items are not eligible for return under any circumstances:
• Electrical parts
• Opened OEM packaging or containers
• Special order parts
• Manufactured parts
• Customer-supplied parts
• Oils and fuels
• Rusted or pitted parts
• Damaged parts
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